How cancellations and refunds work for our services.
Effective date: July 9, 2026. Last updated: July 9, 2026.
You can cancel a scheduled visit before we arrive at no charge. You can cancel a membership at any time. Installation contracts carry a three-business-day cancellation window under Florida law, and after that window the signed contract governs. The sections below cover the specifics.
This policy applies to payments made to Fisk Energy, Inc. for our services. Every installation project and membership we sell is governed by a signed written agreement that includes its own complete cancellation and refund terms. This page summarizes how those terms work. Where this page and a signed agreement differ, the signed agreement controls.
For contracts covered by Florida’s home solicitation sales law, you may cancel within three business days of signing, and any deposit you have paid will be refunded in full. Your contract includes the required written notice of this right.
After the three-day window, cancellation is governed by the signed contract. Refunds of amounts paid are net of costs Fisk Energy has actually incurred for your project at the time of cancellation — such as permits pulled, equipment and materials ordered, and work already performed.
Service and diagnostic fees pay for a visit performed; once the visit occurs, the fee is earned and is not refundable. If you cancel a scheduled visit before we arrive, you owe nothing. Repairs we perform carry a ninety (90) day workmanship warranty — if a repair fails within that period due to our workmanship, we re-perform the labor to correct it at no additional labor charge.
You may cancel a membership at any time by written notice to Fisk Energy; cancellation is effective when we receive it. If you prepaid annually, we refund the fees paid for the current term, less the greater of (a) the pro-rata portion earned for the months elapsed in the term, or (b) the published retail value of the maintenance visits, services, and benefits already provided to you during the term. If you pay monthly, billing simply stops — no further installments are charged and no refund of the current month is owed. The workmanship warranty on any repair already performed survives cancellation.
Approved refunds are issued to the original payment method. We process approved refunds promptly, typically within ten (10) business days; your bank or card issuer may take additional time to post the credit.
Questions about this policy, or a cancellation or refund request, can go to:
Fisk Energy, Inc.
152 Sugar Belle Dr, Suite B
Winter Garden, FL 34787
info@fiskenergy.com
(407) 205-9525